Chelsea Hearth and Fireplaces in Chelsea, MI Closed now

Reviews about Chelsea Hearth and Fireplaces

• ★ ★ ★ ★ ★

  February 11, 2020, by Jac Brown
  Chelsea has two parts, the store selling everything hearth and the contractor doing installation and repair. My job was a repair, so I only worked with the contractor side. I can highly recommend Ron and his guys. They are great. My project involved water leaking into my house through a poorly built, 23 year old chimney. Even before the job, Ron showed his expertise as both a contractor and a fireplace expert by explaining the likely problems and their cost. Once he opened up the chimney, we found the interior structure completely rotted. Ron came up with creative solutions both corrected the problem for the long term and kept costs down. Ron and his guys worked very hard and with high quality to repair my chimney and seal up my house. If you work with them, you can expect a high quality result.
• ★ ★ ☆ ☆ ☆

  January 04, 2020, by Anand Rao
  Quite disappointed. We were given an appointment for 8:00 am, but the tech showed up at 9:15 am, NO APOLOGY despite the inconvenience caused on a working day for me, did not introduce himself; explained options to service our old fireplace fairly well; They charge by the hour. When we asked for a quote to redo it with new equipment, he called his boss for a quote which took an additional 15 minutes, and he also charged us for that (down) time. Seriously doubt I’ll call them when I want to automate my fireplace. I did not get the value for the money I paid. I would not recommend them to a friend.